This is a photo of Prof. Joe Peppard during a program.

Joe Peppard

Leadership, Strategy, Innovation, Disruption, Value



Joe Peppard is a Professor at ESMT. Additionally, he is an adjunct professor at the University of South Australia. Previously, he held academic appointments at Cranfield School of Management (United Kingdom), Loughborough University (United Kingdom), Trinity College, Dublin (Ireland), Groningen University (the Netherlands), Politecnico di Milano (Italy), and University of Sydney (Australia). In 2011 he was the Dean’s Distinguished Scholar at the University of Southern Queensland (Australia).

At ESMT, Prof Peppard designs, directs and teaches on customized executive development and intervention programs for customers such as ThyssenKrupp, Bosch, E.ON, and Munich-Re. He also leads a number of open enrolment programs as well as teaching on the school’s MBA program.

The focus of his research is in the area of information, information systems and information technology. Through his research he seeks to challenge dominant orthodoxies as he believes that these are contributing significantly to the problems that organizations have in leveraging digital technologies, both operationally and strategically, and ultimately in optimizing the value delivered from digital investments. Professor Peppard has published widely in academic and general business and management journals and regularly presents his work at international conferences. Findings from his studies have been published in leading journals such as European Journal of Information Systems, California Management Review, MIS Quarterly Executive, Journal of Strategic Information Systems, International Journal of Production and Operations Management, European Management Journal, Journal of Information Technology, Long Range Planning, MIT Sloan Management Review, Harvard Business Review, International Journal of Information Management and Information Systems Journal. In 2009 The Operational Research Society awarded him the prestigious Stafford Beer Medal for his research while he received the Best Paper Award at the 2012 American Marketing Association’s International Service Research Conference.

His most recent books include The Strategic Management of Information Systems: Building a Digital Strategy (Wiley) and Customer Relationship Management: Perspectives from the Marketplace (Butterworth-Heinemann). His book The Essence of Business Process Re-engineering (Prentice-Hall), originally published in the mid-1990s, has been translated into Chinese, Spanish and Polish. He is currently working on a book Digital Leadership for Boards and C-Suites (to be published in 2015). He is Associate Editor of the International Journal on IT/Business Alignment and Governance, an Editorial Board Member of European Management Journal and MIS Quarterly Executive and was previously European Editor of the Journal of Information Technology.

In his consulting, Professor Peppard has worked closely with senior executives and Board members of large complex organizations in both public and private sectors advising them on IT and strategy related matters, leveraging information and on how to unlock business value from their IT investments. He also works with a number of technology companies helping them with their strategy, market positioning and growth. A Irish former international athlete, he is a Non-Executive Director of IT Alliance Group, an outsourcing and managed service provider, and previously served as Chairman of the Board of Fineos Corporation, a global provider of innovative software solutions for insurance, bank assurance, and social insurance.