ESMT Open Lecture with Sebastian Muschter

Moving from administration to management – lessons from the LAGeSo crisis

Sebastian Muschter served as the former acting president of LAGeSo, the Berlin Refugee Authority, in the middle of the refugee influx. Having moved from the public sector sidelines to the field, Muschter gained a rare insight into the gap between the ideals of public administration and their real impacts for those in need. In his new book, Gestalten statt Verwalten! Lernen aus der LAGeSo-Krise (Moving from administration to management – lessons from the LAGeSo crisis), Muschter examines LaGeSo’s structural weaknesses, its lack of resources and skills, as well as the increasing pressure from citizens, media, and politicians to come to term with the crisis.

In this ESMT Open Lecture, Muschter discussed the arc between LAGeSo and the difficulties in Germany’s entire "political machinery." Instead of giving high priority to politics for its own sake, Muschter argues for improved interaction between politicians and administrators so that the state becomes more crisis-proof and can "deliver better."

Tuesday, March 20, 2018, 6:00 p.m.
"Moving from administration to management – lessons from the LAGeSo crisis"

Speaker: Sebastian Muschter, Senior Vice President for Transfer and Scale, Bertelsmann Foundation
Moderator: Rajshri Jayaraman, Associate Professor of Economics and Faculty Lead of the Full-time MBA Program, ESMT Berlin


About the speaker

Sebastian Muschter

Since early 2017, Sebastian Muschter serves at the Bertelsmann Foundation as Senior Vice President for Transfer and Scale, forming a new unit that is driven to increase the impact of foundation activities. Before, in early 2016, he became interim president of the Berlin state agency for health and social services, when the sudden increase in refugee numbers in Berlin had caused a veritable crisis of the Berlin government. He joined LAGeSo after eleven years at McKinsey & Company, where his last roles were Managing Partner of the Berlin office and co-leader of the Public Sector practice.

He started his career in the US, where he worked for six years in two startup companies. He holds a doctorate in information management from the University St. Gallen and a diploma in business from the University of Siegen. He is married with three daughters and lives in both Eltville and Berlin.